About Us
OUR STORY
In 1999 Edith Turcios had a vision; to provide unparalleled commercial and residential cleaning services with traditional values to the residents/business owners of San Francisco and Marin County. Throughout the years, Clean Big has undergone changes, improvements, and growth but one thing remained consistent: QUALITY.
Our goal is to provide our clients with personalized attention and a 100% satisfaction guarantee. We understand each household and each business has individual needs, CLEAN BIG offers customized options, reliability, but most importantly honesty in our work. We stand behind our slogan - We always put customers first and go the extra mile!
"That's what we do, we CLEAN BIG! Our experience and qualification are equal in residential and commercial cleaning. When we arrive at a location, regardless of its size, we clean with the same passion. We CLEAN BIG!" - Edith Turcios
CUSTOMER FOCUS: Our customers come first, and their satisfaction is the focus of everything we do. Their feedback helps us to improve as a company. Our commitment to building long-term customer relationships is unparalleled.
INTEGRITY: We do not compromise our values to achieve success. We hold ourselves to the highest standards of business ethics, honesty and fair dealings when serving our valued customers or when working with our irreplaceable partners and vendors.
QUALITY: We are committed to delivering superior quality workmanship and service. Assuring quality and instituting processes within the organization to guarantee it is paramount when our customers engage us for any of our services.
INNOVATION: We are committed to offering a comprehensive portfolio of services to our customers. By encouraging innovation and fostering a problem-solving culture, we work to proactively address the mission-critical needs of our customers.
PROFESSIONAL GROWTH: Our employees are the key to our success. Their commitment to excellence enables our customers to put their trust in us, and thus we are committed to the professional growth of our team members through on-going education and training.
Our Philanthropic & Community Outreach
Clean Big believes all children can flourish. We care for our community and our philanthropic work is representative of the active role Clean Big and our staff assumes.
The support for Families of Children with Disabilities (SFCD) is a parent-run San Francisco-based nonprofit organization founded in 1982. They support families of children with any kind of disability or special health care need as they face challenges.
We not only take care of our clients but our community as well! Clean Big Cares!
